01 What is AYUO? +
AYUO is a ready-to-use rice meal pouch developed in Hong Kong and made in Japan. It makes everyday rice meals simpler and more flavourful.
02 How do I use AYUO? +
Simply open the pouch, add it to cooked rice and mix well. You can also add it to your rice cooker before cooking and cook everything together.
03 How much rice can I use with one pouch? +
Each 50 mL pouch is recommended for approximately 300–350 g of cooked rice. Adjust the amount to your taste.
04 Does the product contain preservatives? +
AYUO Rice Pack contains no preservatives.
05 Where is the product made? +
AYUO is developed in Hong Kong and made in Japan.
06 How can I purchase AYUO? +
Shop directly on the official AYUO website at
www.ayuo.me.
07 Is there a shipping fee for Hong Kong orders? +
Hong Kong orders enjoy free delivery by SF Express. After dispatch, use the tracking details to check delivery progress.
08 What if there is a problem with my order? +
If items arrive damaged, leaking or incorrect, keep the packaging, take photos and contact us on WhatsApp. Please refer to our Returns Policy for details.
09 What is an AYUO E-Partner? +
AYUO E-Partner is a product-sharing partnership programme. After purchasing and trying the product and having your application approved, you can share it using your personal link. Successful referrals of eligible orders earn commission.
10 How can I contact you? +
For product, order, delivery or business enquiries, please visit the Contact Us page on the official AYUO website.